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Free
This module focuses on some simple strategies to follow that will ensure your vi...
Free
In this module, we’ll explore the many reasons customers leave, we’ll focus on t...
Free
We'll explore just how important trust is to customers and to your organization.
Free
In this module, we’ll show you how to tailor your manner to each of the four mai...
Free
Happy customers provide opportunities for upselling, positive reviews and growin...
Free
Reception Skills is here to walk you through everything you need to do to impres...
Free
How to properly respond to multipart questions and more with Online Chat Skills...
Free
Learn how to present professionally and engage your audience with Presentation S...
Free
In this module we take you through the fundamental sales skills you need to turn...
Free
Every now and then you’ll have a customer with a bee in their bonnet, and how yo...
Free
Letting a customer down isn’t great, but the key lies in how you handle the disa...
Free
Dealing With Anxious Customers can be a challenge, but it doesn’t have to be!
Free
Discover techniques you can use to confidently converse with any customer from a...
Free
Workplace Behaviour refers to how each and every member of an organisation acts...
Free
Learn how to explain your stance, hold your ground and professionally handle rud...
Free
Enable delegates to clearly identify work related and personal time wasters and...
Free
Email has long been a core tool for Business Communications. This course will he...
Free
Develop Interview Skills to select top talent and to hire the right person for t...
Free
Provide great customer service to your fellow co-workers, suppliers and anyone e...
Free
Phone Skills teaches the dos and don’ts of business phone etiquette