Online Chat Skills

COURSE | Started On : Friday, 10 June 2022 16:13 | 69
Instructor: Unknown User Unknown User

How to properly respond to multipart questions and more with Online Chat Skills – your customers wil...

COURSE OVERVIEW

Some of us prefer to speak online, and although this can be effective and efficient, it can also be frustrating for both parties if the Online Chat agent is untrained.

Find out when to use canned responses, how to properly respond to multipart questions and more with Online Chat Skills – your customers will love you for it!



Course Information
Creator
Unknown User

Published Date
2022-06-10 16:13:28

Certificate Term
Complete all lessons
INSTRUCTORS
Introduction
Using Canned Responses
Are You Real?
Respect Their Choice Of Communication
Answer One Question At A Time
Display Some Personality
Use The Chat Transfer
Convert Customers With Online Chat
Congratulations
Online Chat Skills eBook
Online Chat Skills - QUIZ