Dealing With Difficult Customers
COURSE | Started On :
Friday, 10 June 2022 13:17
|
214
Instructor:
Unknown User
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Every now and then you’ll have a customer with a bee in their bonnet, and how your team interacts wi...
COURSE OVERVIEW
Every now and then you’ll have a customer with a bee in their bonnet, and how your team interacts with them can have huge impact on your customer and your team.
In Dealing With Difficult Customers, we look at specialized techniques such as letting a customer vent and refocusing on the solution, plus handling abusive language, so your team is always prepared.
Course Information
Creator
Unknown User
Published Date
2022-06-10 13:17:08
Certificate Term
Complete all lessons
INSTRUCTORS
![Unknown User](/media/com_tjlms/images/default/user.png)
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