COURSE OVERVIEW
This course consists of 20 Modules. Each Module may consist of a mix of presentations, videos, learning aids, assessments and assessments applicable to each module. These include;
Roles and responsibilities of a supervisor
Customer service and Human resources
Recycling
Industry Maths
Work orders and PPMS
Risk assessments
Condition survey and snagging
Setting goals
Cleaning standards and inspections
Motivation
Equipment, materials and supplies
Service Failure recovery
Documentation (records, record keeping and suggested forms)
Contract Management
Cleaning safety and security
Communication skills
Time management
Floors and floor maintenance techniques
Blood borne pathogens
Building exterior and grounds